The examination fee must be made online immediately after the completion of online registration form and upload of document(s). The fees must be paid through credit card (MasterCard or VISA), Faster Payment System (FPS) or WeChat Pay.
Payment should not be sent by post to the HKEAA. Examination fees paid are not refundable or transferable in any circumstances. However, a candidate who withdraws from the examination will be refunded 50% of the examination fee provided that the registration, together with the Admission Form and supporting documents (e.g. original sick leave certificate issued by a registered medical practitioner [Note: The issue date of the sick leave certificate must be on or before the examination date, and the granted sick leave must include the examination date, otherwise it will not be accepted.]), is made in writing on grounds acceptable to the HKEAA (e.g. medical, emigration) before the examination date or within 14 days after the examination. Any supplementary fee paid is not refundable. Late applications or applications not complying with this requirement will NOT be considered.
Entry to the examination will be invalidated if payment of examination fee is not made in the registration period. Fees paid are not refundable or transferable in any circumstances.
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Admission Forms will normally be issued to all candidates about two weeks before the examination day by the HKEAA.
Candidates should check their personal particulars carefully. If any discrepancies are found, please inform the International and Professional Examinations Division of the HKEAA in writing for correction. If the discrepancies are related to candidate’s Chinese or English name, a copy of the identification document must be submitted (Fax No.: (852) 3628 8790; Email:ie@hkeaa.edu.hk; Address: 3/F, 17 Tseuk Luk Street, San Po Kong, Kowloon, Hong Kong). All candidates must take their examinations on the date, time and centre specified on their Admission Forms.
Candidates who have not received their Admission Forms one week before the examination or in case of loss should immediately contact the International and Professional Examinations Division (Tel. No.:(852) 3628 8787) for a replacement.
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Neither the EMSD nor the HKEAA shall be responsible for any non-performance of duties where such non-performance has been caused by an act of God, labour strike, natural disaster, adverse weather, epidemic, governmental action or intervention, riot or any other cause not reasonably foreseeable and beyond the reasonable control of the EMSD or the HKEAA. The HKEAA, including their contractors and subcontractors, shall not be liable to anyone claiming for any damages which are caused by, arising from or otherwise related to the failure of staff members, examination personnel or the examination centres to comply with the examination regulations, policies or procedures. All fees paid are not refundable and not transferable from one examination to another or from one candidate to another or for any other purposes. Personal data of candidates are used by the HKEAA and the Examination Board for delivery of examination and assessment services. Whether you provide the requested personal data is voluntary. However, if you fail to provide all the data, or if any of the data are inaccurate or incomplete, the HKEAA may not be able to accept your entry or provide all or part of the examination and assessment services. The personal data submitted may also be used for:
- assisting tertiary institutions and other government/public organisations in their admission processes;
- assisting tertiary institutions and other government/public organisations in respect of their requests for information in granting scholarships;
- assisting tertiary institutions and other government/public organisations to confirm the candidates’ eligibility for financial assistance or other forms of subsidisation, in which case, the necessary personal data of the candidates may have to be disclosed to the concerned organisations for verification;
- certifying and informing candidates' examination results in accordance with reg. 6 (2) (b) (iii) of the Electricity (Registration) Regulations;
- assisting in the investigation of examination irregularities;
- processing any refund or payment in relation to the examination;
- conducting educational research and analysis in an anonymous format in which the identities of candidates are not traceable; and
- marketing the services and products of the Examination Board (including examination services, courses, events, publications, and other examination materials or resources) subject to the consent of the candidates.*
The HKEAA may also transfer the personal data of candidates to third parties for use for the above purposes or other directly related purposes, including government/public organisations, schools and educational institutions, banks (for processing refund or payment), and service providers providing various administrative or technical services to facilitate the delivery of the examination and assessment services including but not limited to registration process, dispatch of examination documents, and the capture, disposal or other processing of data.
In compliance with the Personal Data (Privacy) Ordinance, access to all personal data will be made available, on payment of a fee, to anyone who can establish his/her right to be informed of such data as are retained by the HKEAA. Please also note that candidates’ personal data/correspondence/other information received by the HKEAA may be transferred to the Examination Board concerned for delivery of examination and assessment services and for any of the abovementioned purposes or other directly related purposes. In general, upon completion of an examination or examination series and all the connecting examination services, the HKEAA will transfer all such data to the Examination Board who will then assume full control of such data. By then, candidates should approach the Examination Board direct for their personal data/information handling policies if necessary.
*If you have given consent but wish to withdraw your consent for your personal data to be used for this purpose, please send a letter of request to the HKEAA.
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